Use this form to submit a support ticket to our highly trained staff.
Not Registered? Use your email address and ticket number to track the status of your ticket.
From 15/04/2024, we will be closing our existing Self Service feature and introducing our new Help Centre. At the Help Centre, you’ll be able to submit forms, explore FAQs and get in touch with our Customer Care team. More information to follow.
Browse the Knowledge Zone to find answers to commonly asked questions.
Change of Tenancy Online form. NOTE: PDF form is no longer in use. Admin fees might apply.
Change of Leaseholder Online form. NOTE: PDF form is no longer in use.
Please use this online form to submit a meter read to us.