Support Portal

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*NOTICE: SELF SERVICE IS CLOSING*

From 15/04/2024, we will be closing our existing Self Service feature and introducing our new Help Centre. At the Help Centre, you’ll be able to submit forms, explore FAQs and get in touch with our Customer Care team. More information to follow.

Knowledge Zone (FAQs, Forms etc)

Browse the Knowledge Zone to find answers to commonly asked questions.

*CLICK HERE* To Report Change of Tenancy

Change of Tenancy Online form. NOTE: PDF form is no longer in use. Admin fees might apply.

*CLICK HERE* To Report Change of Leaseholder

Change of Leaseholder Online form. NOTE: PDF form is no longer in use.

*CLICK HERE* To Submit Meter Read

Please use this online form to submit a meter read to us.

© Customer Service Team